Welcome to the FontLab support site! If you’re here, it’s possible that you have some problem with one of our apps — if that is the case, please click the Contact FontLab support link and create a “support ticket”. A ticket can contain a question or a problem report.

Read and follow our Reporting problems, bugs and app crashes article which gives clear step-by-step instructions about how to prepare your attachments and how to create a support ticket and send us your problem report.

When you describe the problem, please include steps to reproduce it, and attach any valuable information, such as font files (both source and exported, if applicable), screen recordings and/or screenshots. Only our support team and engineers will see the attachments you send. If you’re creating a ticket (problem report), please limit the ticket to a single problem. If you want to report several problems, please create multiple tickets. We will review your report, and we’ll contact you if we need more information or when we have a solution.

Also, please check the support articles available below. You may find the answer to your question.