Installation

When Will I Receive My Serial Number?
Issue: When will I receive my serial number? Solution: Usually you will receive your serial number very quickly (within minutes for normal, non-...
Thu, 21 Sep, 2017 at 10:52 PM
How do I move/reinstall my Fontlab product on a new/upgraded computer?
Issue: When you install a Fontlab product, the license is linked to a specific computer. If the computer changes, or the hardware configuration of a com...
Thu, 21 Sep, 2017 at 11:05 PM
Download Link Does Not Work
Issue: I am not able to download the software using the link I was sent. Solution: Try copy/pasting the link into the browser window (rather than...
Thu, 21 Sep, 2017 at 10:58 PM
My Serial Number is not Accepted/not in the Database
Issue: “Serial number not accepted or it is not in the database” Solution: There are a couple of reasons why a serial number would not be acce...
Thu, 21 Sep, 2017 at 10:54 PM
Fontlab Studio 5 Macintosh product activation failed
Issue: I am being asked to re-enter the serial number and I am getting the message that the activation failed. Activation Error #1025: Either a previou...
Thu, 21 Sep, 2017 at 3:17 PM
Product Activation Errors
Issue: Activation Error Message Solution: The possible problems are arranged by error code below. Just scan the left column for your error, and ...
Mon, 25 Sep, 2017 at 3:26 PM
Activation Button is Grayed Out
Issue: I am not able to press the Activation button, it is grayed out. Solution: Please fill out a support ticket. Be sure to include your seria...
Thu, 21 Sep, 2017 at 11:07 PM
How Many Installs per License?
Issue: How many times am I able to install the one license I have purchased? Solution: You can install using a single-user license and serial nu...
Wed, 20 Sep, 2017 at 3:34 PM
Failed Hard Drive Issues
Issue: After purchasing and registering my product I had to replace (or format) my hard disk so registration information is lost.  Solution: Conta...
Wed, 20 Sep, 2017 at 3:35 PM